Choose default tab for KC Bot

  • 21 April 2021
  • 4 replies

Userlevel 2

I would like our KC Bot to default to the Help Center tab--not the Onboarding tab. This would be much more beneficial to our customers. 

4 replies

Userlevel 5
Badge +2

Hi Molly! Is this along the lines of what you’re referring to? 


Userlevel 2

No, it’s not just rearranging. I checked to see if rearranging would cause my Help Center to become the default, and it didn’t. It only changes the order of the tabs. I want my Help Center to appear by default.

Userlevel 5

This feature is in development :) It should be available in the next release (early June)!

Userlevel 5

@molly.phillips We are pleased to let you know that this has been released as part of V2.60June release, released on June1 . Please check the release notes - for the same.