Acknowledged

Accessibility Enhancements for Knowledge Center Bot

  • 15 June 2020
  • 4 replies
  • 134 views

Userlevel 7
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Are there any plans for adding accessibility controls to the Knowledge Center Bot widget or Embedded Bot?  Being able to launch the bot from a keyboard stroke is nice but also having the ability to navigate the tabs and articles would be a great enhancement.


4 replies

Userlevel 4

Accessability First and Always!

Userlevel 3

Would be also good to be able to launch engagements with keyboard actions. E.g. if I map an Engagement to a button in my web app, and I “tab + enter” that button, the Engagement should launch. It currently does not.

Userlevel 3

Any updates on supporting accessibility? @aroberts @harshibanka 

Hi @peppe, This doc has great details on the default accessibility functionality of PX engagements and the KC Bot.

https://support.gainsight.com/PX/Install_PX/Gainsight_PX_Accessibility_(A11Y)

 

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