Access to global css for high level visual customization

  • 8 June 2021
  • 3 replies

Userlevel 3

Gainsight supports css on guide and template levels. However there are multiple css selectors that are not accessible or can’t be customized, for example, 1) triangle (which points to the aligned element) from the engagement guide takes the background color and can’t be hidden using css (No. it doesn’t take transparent color as background); 2) a drop shadow on .apt-guide-popup level remains visible and can’t be customized even after turning off shadow in Settings. 


There are also css attributes that are cross templates (e.g., font-family, default text/link color) which need to be set/repeated in every template.


Having capability to access/customize global css would help solving these limitations.  

3 replies

Userlevel 5

cc: @Namrata Mitra Can you please consider feasibility of this for engagement experience

Userlevel 5

@chunmeilu Will consider this as part of new enhancements planned.

Userlevel 7
Badge +2

@chunmeilu acknowledged your comment.