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Ability to select more then 3 events when using Query Builder

  • 8 April 2021
  • 1 reply

Userlevel 2

Hello everyone,

We would like to have the option of selecting more then 3 different features/events when using Query Builder to analyze our data. The use case is as follows.

When creating, for example, an onboarding tour (or any kind of guide actually) for our clients, it’s a good idea to map the steps of this tour as events and then to create a funnel. If we have set up a super-tour, we would expect that most of our clients will start from the first step (triggering the first event inside the funnel) and follow it to the last, following the order of the steps in this tour/guide.

While we can get some insights from such analysis, it actually gives us only partial information. This is because events (steps) inside a funnel need to be dependable on one another (each next step is taking into consideration only the set of people which landed on it from the previous step in the funnel) - and that’s great. However:

  • what if, for some reason, one of these steps (or events) isn’t working (or isn’t being triggered) for all the users for which it was intended?
  • or what if our clients, for some reason, are landing on the “third step of the guide” without ever visiting the second step?

In order to reach this insight and to have the full overview of the adoption of the designed tour and it’s steps, one could try to use Query Builder. There, we can select each event of the funnel separately (without them being dependable on one another in any way) and filter it out by using the Audience section (in this use case we are interested only in one audience at the time). Finally, we would select the “bar chart” option and we would get a graph showing us how many times each of the events from the guide were triggered, independently from one another (in the observed period).

What we are missing is the option to add more then 3 events in Query Builder. It is very usual that tours, guides or, in general, anything that we want to put into a funnel, consist of 6-8 steps. So we would like the ability to select and visualize at least 6-8 events, with the assumption that only 1 type of audience is being analyzed.

1 reply

Userlevel 7

@dorian_cudina I will work on this request and get back to you.