Acknowledged

Ability to Mark "cc" in Email Engagement

  • 17 March 2021
  • 3 replies
  • 24 views

Userlevel 1

Customer ask : If we can have the ability to mark in cc to a cross-functional team for email engagement. This will help them to increase the visibility for other team.  

 

For example: In case the product team have triggered an email engagement for all the Admin users they would like to mark in CC the associated CSM. 

 

If we can have cc option in email setting. 

 


3 replies

Userlevel 7
Badge +2

@Ekta Kumari Thank you for sharing the customer ask here. Redirecting this to the product team.  

Userlevel 2

Hey Gainsight team - Any updates on this one? 

Userlevel 3

Hi @Ekta Kumari and @YarivZur , we have added this to our roadmap.

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