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Ability to customize the icons in each tab of the KC bot


Userlevel 6

Posting on behalf of a customer: 

  • I would like the ability to customize the icon for the tabs in the KC Bot. The icon in the Knowledge Base tab is similar to another part of our UI, and we would like to differentiate the two.

aharkut 25 days ago

This thread explains the process to customize the icons for the tabs in the Bot.

 

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Userlevel 6
Badge +2

Hi Julie,
we can select one out of 20 icons for KC Bot.Please check if anyone of them Helps.

Please correct me if you are looking for something else.

Userlevel 6

Hi @suryanarayana - thanks. I wasn’t referring to the badge widget. Rather, the icons for each tab within the bot - onboarding tab, feedback tab, knowledge base tab.

I’m interested in the answer to this as well. @Julie-Pinto have you found a workaround?

Userlevel 3

This thread explains the process to customize the icons for the tabs in the Bot.

 

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