Ability for users to search for articles created in PX

  • 1 February 2021
  • 2 replies

Userlevel 2

With the current product design this is not possible, you can only search the articles from the knowledge base in the Bot. 


We want to create articles/link to articles in PX and then have the user search for these. Directly added articles should be listed higher than KB ones. 

2 replies

Userlevel 7
Badge +2

@zacdarocha agree with you. Let me check the road-map on this and get back to you. Thanks for sharing this request here. 

Userlevel 5

Yes, this would certainly provide more value to your users and visibility to your created articles.

We’ll keep it under consideration, thank you!