Tip of the Week: Use this Framework for managing large volumes/ multiple teams using PX Engagements

  • 3 September 2019
  • 0 replies
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Whenever thinking of an Engagement, start with (you could even create a calendar, see pic below):




  1. Objective/ Problem Statement (Why)


  2. Metrics Improved (Why)


  3. Storyboard/ Engagement Type (What)


  4. Audience (Who)


  5. Duration (When)

Using this Framework has the following benefits:




  • Objectivises the need of an Engagement hence eliminating the ones not really needed


  • Quanitfies the desired impact of an engagement


  • Simplifies defining the audience criteria and rules


  • Provides visibility to multiple teams into the planned engagements


  • Enables various teams plan engagements in a way to avoid duplication/ overwhleming users with too many engagements








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