Question / Possible Feature Request: Does sharing PX reports deliver an email notification?

  • 28 October 2019
  • 1 reply

Userlevel 5

When you create + share a report, does the recipient get an email notification? 

An Account Manager wanted to know whether a new client had been using our product recently. I created this report to get her started and “shared” it with her.


I thought she might get an email after I shared it with her, but she said she didn’t receive anything. I ended up directing her to this section within the reporting, where she found the report. 


Is that expected behavior? If so, I’d like to submit a feature request for an email notification to be sent when a report is initially shared. My main driver is that this function would help broaden adoption of PX with stakeholders who may need some help getting started.


Best answer by lila_meyer 19 December 2019, 00:14

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Userlevel 7

A feature request was added for this: https://community.gainsight.com/px-product-ideas-23/an-email-notification-to-be-sent-when-a-report-is-initially-shared-36957