I see there are NPS related fields within the Account record in PX to map to Salesforce, but how do I map individual NPS scores from PX to salesforce?
Best answer by harshibanka
Yes. So, to provide all possible solutions, see below a summary, let's connect over email to see which if you want to avail PX/CS Integration and our team can assist you with it:
- As for PX<>SFDC Integration for NPS: PX does push in a lot of NPS Data point which is at the ACCOUNT Level, not at the user level. Please see this doc for the integration attributes.
- As for PX<>CS Integration for NPS: Get data from AWS S3 export or REST API. Since you are a CS+PX customer, the S3 data should already be there. In CS, you can use a Rule to get the CSV files from the S3 Bucket and update SFDC/GS. If you want to go this route, our team can assist you.
Hope this helps.