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Is there a way to customize a PX survey to include three options, like the one Gainsight is using?

  • 13 November 2019
  • 4 replies
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We want to ask our users how they like certain features, and we were hoping to do exactly what Gainsight is doing at the bottom of their own forum content, like this:

Is there a way to set this up that I’m missing? We want the three options, not just a boolean.

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Best answer by link_black 19 November 2019, 02:26

Hi Chris,

 

The only current survey type option with the smiley/frowny faces option is Boolean Survey.  There is another similar option that uses a 5 star display called a Rating Survey, which will allow for those middle/meh responses.

This is a good enhancement request for sure. @mickey 

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Userlevel 6
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Hi Chris,

 

The only current survey type option with the smiley/frowny faces option is Boolean Survey.  There is another similar option that uses a 5 star display called a Rating Survey, which will allow for those middle/meh responses.

This is a good enhancement request for sure. @mickey 

Thanks. We want a simple survey with options of just good, bad, or neutral.

Userlevel 1

My stakeholders wanted to use a three option smiley as well.

Was the smiley option something that used to be available? It certainly doesn’t seem to be available anymore. The Boolean survey is locked on the thumbs down, thumbs up icons and the Ratings survey is five stars.

It would be great if we could get something like below

 

 

Thanks,

Jonathan

 

Userlevel 6
Badge

My stakeholders wanted to use a three option smiley as well.

Was the smiley option something that used to be available? It certainly doesn’t seem to be available anymore. The Boolean survey is locked on the thumbs down, thumbs up icons and the Ratings survey is five stars.

It would be great if we could get something like below

 

 

Thanks,

Jonathan

 

+1. 

It’s nice to have this feature. My :ballot_box: to this request.

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