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Email users who have not completed a survey?

  • 30 November 2020
  • 2 replies
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Relatively new to PX, but wondering if you can either embed a survey engagement inside of an email sent via PX, or if you can link back to an in-app survey engagement via a button in an email sent via PX.

 

Is that possible?

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Best answer by link_black 2 December 2020, 15:57

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Thanks for posting to PX Community!

 

It is not currently possible to embed a PX Survey directly within a PX Engagement.  Please post this as a PX Product Idea, since that would be a nice option to have available.

 

Within a PX Email (or any Engagement), you can include a custom “button” or “hyperlink” that when clicked will redirect users to a specific PX-tracked page within your application.  Then, you can use specific Audience Logic for “URL” or “Query Parameters” within a separate PX Engagement to trigger it to play for the user when they land on that page inside your PX-tracked application. 

Much of this configuration is covered in this previous PX Community post

 

I hope this helps!

Yes, this helps - thank you! Idea submitted, as well :slight_smile:

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