Zendesk Auto Mapping notifications only for failure records

  • 29 January 2019
  • 0 replies
  • 26 views

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Hi Team,



One of my user (Wisse) from Byder company is looking for a feature where Gainsight should send "Zendesk auto mapping" notifications only in the case of failure mapping or failure records, but not in the case of passed/successfull mapping.



Currently, notifications are send for both successful and failed mapping.


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