Virtual Customer Advisory - Customer Success Qualified Leads (CSQL) - Early Feature Preview

  • 24 September 2021
  • 0 replies
  • 164 views
Virtual Customer Advisory - Customer Success Qualified Leads (CSQL) - Early Feature Preview
Userlevel 4
  • Gainsight Community Manager
  • 221 replies

Hi Community! We need your feedback via a live advisory session with our Product Management team
 

What is the VCAM about?

  • We need your feedback on the application & design for the new Customer Success Qualified Leads (CSQL) solution. We will also share insight into our roadmap in this area. 

About the solution:

We are investing in a purpose built solution for Customer Success Qualified Leads (CSQL). This feature will allows CSMs to: 

  • Create Leads and share it with Sales. 
  • See reports on the value of CSQLs they created, the value of CSQLs that converted to an Opportunity and the value of Opportunities that were won.  

Who is the right person to Enroll?

  • Customer Success Managers who are involved in identifying potential Expansion opportunities (Upsell & Cross-Sell)
  • Account Managers and Account Executives who are responsible for Expansion (Upsell & Cross-Sell)
  • Admins who have configured / or interested in configuring CSQLs

When is this happening?

  • We are planning for a session on October 6th 2021.

What should you do?

  • Please register for the roundtable to the slots provided using this form. We will reply back with a calendar invitation. If you are unable to use Google forms due to company restrictions you can email sbakshi@gainsight.com to sign up. 

 


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