System Performance

  • 17 October 2016
  • 1 reply
  • 20 views

Userlevel 5
Check out this new status webpage (http://status.gainsight.com/) that provides Gainsight's current status and incident history including: 
- Rules Engine Queue
- Data Processing and Ingestion
- Relevant Service Incidents

1 reply

Userlevel 3
Hi Elena,



Rules Engine Queue is not visible at Status page. Well, it's only showing operational or not.



What we expected and are hoping to get is current queue times (something similar to Gainsight API response time metric). That would give much better info to everyone allowing them to anticipate total rule execution times at any moment.



It would be especially helpful for manually executed rules to know how much approximately one has to wait. 



If there's multiple instances running rules engine it would be helpful to see them all separately, not all averaged out to one metric.

Reply