Service Incident - Cockpit Chatter: New Editor Overwriting Pre-filled CTA Details

  • 14 October 2015
  • 1 reply
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Userlevel 5
SUMMARY

Salesforce has introduced a new editor in Chatter which is causing the pre-filled information from the CTA to be removed when you start a Chatter post from a CTA in Cockpit or C360. 

The Gainsight team has identified a solution for this issue and will provide a fix as soon as testing is complete. 

UPDATE 
October 15, 2015: This issue has been resolved within patch release 4.33.2. This patch has been pushed to all customers who are not on our opt out of auto upgrade list. 

FOR MORE INFORMATION

Please subscribe to this article for regular updates until the issue is resolved. If you have questions about this issue, please open a ticket with us by sending a note to support@gainsight.com.

1 reply

Userlevel 5
This issue has been resolved within patch release 4.33.2. This patch has been pushed to all customers who are not on our opt out of auto upgrade list.

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