The following are some key enhancements in Gainsight Version 4.32 released September 17, 2015. With this release, Gainsight offers:
- Zendesk integration enables ticket syncing and reporting from Gainsight, as well as linking tickets to Risk CTAs
- Support for file attachments in CoPilot emails, plus the option to include multiple links to a survey within an email
- Improved Rules Engine interface to more easily search for and manage rules
- Sponsor Tracking provides better tools for managing deleted contacts
- Success Plan Objectives are available for filtering and grouping in the Cockpit List View
Click here to read the complete release notes.