Question

Gainsight Scheduled MDA Release: Thursday, 15th September 2016

  • 13 September 2016
  • 3 replies
  • 33 views

Maintenance
Window :   




CST - Between
01:00 AM and 06:00 AM, Thursday 15th September, 2016  



UTC - Between
06:00 AM and 11:00 AM, Thursday 15th September, 2016



 



Activity :  Gainsight has
planned a scheduled deployment on MDA (Backend Infrastructure) as Patch
Release. During this maintenance Rules and Data processor queues  will be in hold state for about 2 Hour. 



This deployment
includes few bug fixes:



    In Milestone's on charts from Report builder In Dashboard  & QBR

Soon after the deployment, all queues will resume as normal.

 



Queues Hold Time :  2 Hours



 



Impact
Details : PRODUCTION Environment




Gainsight
Application  - SFDC  :  NO IMPACT



Data Ingestion
Queue - MDA :  NO IMPACT



Data Processor
Queue - MDA :  Delay of 2 Hours expected.



Rules Engine
Queue  - MDA :  Delay of 2 Hour expected.






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MORE INFORMATION




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3 replies

Userlevel 5
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How will this release affect Outreaches scheduled for 5AM CST?
The deployment completed successfully.  We didn't have to hold any of the queues in contrary to what was mentioned earlier in the communication.

There are NO Delays in any Queueu's expected due to this release.
Hi Jeffery,

There will be no impact on Outreaches as we didn't have to hold Rules queue.

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