Question

Gainsight Scheduled MDA ( Backend Services) Major Release: Tuesday 15th Nov 2016

  • 14 November 2016
  • 1 reply
  • 18 views

Maintenance
Window :   




UTC
- Between 3:30 AM to 11:00 AM Tuesday 15th Nov 2016



CST
- Between 9:30 PM  Monday 14th Nov 
&  05:00 AM  Tuesday 
15th Nov  2016



IST
-  Between 9:00 AM to 4:30 PM 
Tuesday 15th Nov 2016



 



Activity
 Gainsight has planned a
scheduled deployment on MDA (Backend Infrastructure) as Major  Release.
During this release window Rules and Data processor queues will be in hold
state intermittently for about 4 Hour. 



This
deployment includes changes in MDA to support feature updates coming as part of GAINSIGHT SFDC V5.4.  Some of the items are listed below, more details will be
shared closer to actual SFDC V5.4 release.



    Account Hierarchy to support sorting children accounts Gainsight Connect - migrate a limited set of standard Gainsight objects to MDA C360 - Activity Timeline view. Create and configure different C360 Page layouts Connectors - Currency and Percentage data type fields in MDA object Relationship Scorecards

 



Queues Hold Time :  4 Hours



Impact
Details : PRODUCTION Environment



Gainsight Application  - SFDC  : 
NO IMPACT



Data Ingestion Queue - MDA :  NO IMPACT



Data Processor Queue - MDA :  Delay of 4
Hours expected.



Rules Engine Queue  - MDA :  Delay of 4
Hour expected.



 



FOR
MORE INFORMATION




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subscribe to this article for updates. If you have questions, please open a
ticket with us by sending a note to support@gainsight.com.




1 reply

The scheduled maintenance has been completed. 

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