Question

Gainsight Scheduled MDA ( Backend Services) Major Release: Tuesday 15th Nov 2016

  • 14 November 2016
  • 1 reply
  • 18 views

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Maintenance

Window :   










UTC

- Between 3:30 AM to 11:00 AM Tuesday 15th Nov 2016









CST

- Between 9:30 PM  Monday 14th Nov 

&  05:00 AM  Tuesday 

15th Nov  2016









IST

-  Between 9:00 AM to 4:30 PM 

Tuesday 15th Nov 2016









 









Activity

 Gainsight has planned a

scheduled deployment on MDA (Backend Infrastructure) as Major  Release.

During this release window Rules and Data processor queues will be in hold

state intermittently for about 4 Hour. 









This

deployment includes changes in MDA to support feature updates coming as part of GAINSIGHT SFDC V5.4.  Some of the items are listed below, more details will be

shared closer to actual SFDC V5.4 release.










    Account
    Hierarchy to support sorting children accounts
    Gainsight Connect -
    migrate a limited set of standard Gainsight objects to MDA
    C360 - Activity
    Timeline view. Create and configure different C360 Page layouts
    Connectors -
    Currency and Percentage data type fields in MDA object
    Relationship
    Scorecards



 









Queues Hold Time :  4 Hours









Impact

Details : PRODUCTION Environment









Gainsight Application  - SFDC  : 

NO IMPACT









Data Ingestion Queue - MDA :  NO IMPACT









Data Processor Queue - MDA :  Delay of 4

Hours expected.









Rules Engine Queue  - MDA :  Delay of 4

Hour expected.









 









FOR

MORE INFORMATION










Please

subscribe to this article for updates. If you have questions, please open a

ticket with us by sending a note to support@gainsight.com.









1 reply

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The scheduled maintenance has been completed. 

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