Question

Gainsight Scheduled Hotfix release: Thursday, 2nd June 2016


SUMMARY 



Gainsight will be
releasing a Hotfix as follows: 




Thursday, 2nd June 2016   between 3:00 AM to 6:00 AM CST



 



This hotfix is for minor issues . During this schedule, 
some of the backend components along with queues will be in hold state. Once the
deployment window is closed, all queues will be resumed. All objects that
were scheduled to run during maintenance will run once the window is
closed. 

Delays are expected
in completion of Rules, Data Processor and Aggregations.



 



FOR MORE INFORMATION



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please open a ticket with us by sending a note to support@gainsight.com.




3 replies

Userlevel 4
Hi there
Does this explain why I currently have a 3 hour plus delay on my Rules Engine ?
Any chance we can get these alerts earlier in future as I have been investigating the delay only to receive this notification half way through the maintenance window
Many thanks
Ian
Hi Ian,

Apologies for the inconvenience caused. Yes, it is the cause of the delay.

Sure, we will post these alerts in advance.

Regards
Mahesh.
Userlevel 4
Thanks Mahesh

Reply