Gainsight MDA Emergency Hotfix: Saturday 24th Dec 2016

Hotfix Release Window:









UTC - Between 3:30 AM to 5:30 AM Saturday 24th Dec 2016









CST - Between 9:30 PM  to 11:30 PM  Friday 23rd Dec 2016









IST -  Between 9:00 AM to 11:00 AM  Saturday 24th Dec 2016









 









Activity:  An emergency Hotfix will be released for identified issue in the MDA backend.  Rules Queues will be held briefly during this release window which might cause minor delays.









This fix will address Rule setup filters when "datetime" field has a null check while fetching data from Salesforce object. 









 









Queues Hold Time:  1 Hour









 









Impact Details: PRODUCTION Environment









Gainsight Application  - SFDC:  NO IMPACT









Data Ingestion Queue - MDA:  NO IMPACT









Data Processor Queue - MDA:  NO IMPACT









Rules Engine Queue  - MDA:  Delay of about 1 Hour expected.









 









 









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