Question

Gainsight MDA Emergency Hotfix: Saturday 24th Dec 2016

  • 24 December 2016
  • 1 reply
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Hotfix Release Window:



UTC - Between 3:30 AM to 5:30 AM Saturday 24th Dec 2016



CST - Between 9:30 PM  to 11:30 PM  Friday 23rd Dec 2016



IST -  Between 9:00 AM to 11:00 AM  Saturday 24th Dec 2016



 



Activity:  An emergency Hotfix will be released for identified issue in the MDA backend.  Rules Queues will be held briefly during this release window which might cause minor delays.



This fix will address Rule setup filters when "datetime" field has a null check while fetching data from Salesforce object. 



 



Queues Hold Time:  1 Hour



 



Impact Details: PRODUCTION Environment



Gainsight Application  - SFDC:  NO IMPACT



Data Ingestion Queue - MDA:  NO IMPACT



Data Processor Queue - MDA:  NO IMPACT



Rules Engine Queue  - MDA:  Delay of about 1 Hour expected.



 



 



FOR MORE INFORMATION



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