Question

Gainsight Emergency Hotfix : Tuesday, 11th October 2016

  • 11 October 2016
  • 1 reply
  • 35 views

Maintenance
Window :   




CST - Between 12:00 AM
and 03:00 AM, Tuesday,
11th October 2016  



UTC - Between 05:00 AM
and 08:00 AM, Tuesday,
11th October 2016



IST -  Between 10:30 AM and 01:30 PM, Tuesday, 11th October
2016



 



Activity
:  
An
Emergency Hotfix will be deployed on MDA (Backend Infrastructure).  Rules queue will be in hold state for about
1 Hour during this maintenance.  Soon after the deployment, 
Rules queue will resumed as normal.



With the recent release of 5.3 a few of manual runs for Power Lists are failing because of special character in email addresses. This hotfix  will ensures that Power List creation works in all cases and email id's with special characters are reported as failed records correctly.




Queues
Hold Time : 
 1 Hour



 



Impact
Details : PRODUCTION Environment




Gainsight
Application  - SFDC  :  NO IMPACT



Data Ingestion
Queue - MDA :  NO IMPACT



Data Processor
Queue - MDA :  NO IMPACT



Rules Engine
Queue  - MDA :  1 Hour delay expected.



 



FOR
MORE INFORMATION




Please
subscribe to this article for updates. If you have questions, please open a
ticket with us by sending a note to support@gainsight.com.




1 reply

Deployment completed successfully and all rules are executing normally.

Reply