Gainsight Emergency Hotfix - MDA (Backend Services) : Thursday 1st Dec 2016

  • 30 November 2016
  • 1 reply
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Hotfix Release Window :



UTC - Between 3:30

AM to 6:30 AM Thursday 1st Dec 2016









CST - Between 9:30 PM Wed 30th Nov to 00:30 AM  Thursday 1st Dec 2016









IST -  Between 9:00 AM to 12:00 PM Thursday 1st Dec 2016









 









Activity

 An emergency Hotfix will be

released for issue identified in backend affecting Rules migration.  Rules Queues will be held briefly during this

release window which might cause minor delays.









 









Queues Hold Time :  1 Hour









 









Impact

Details : PRODUCTION Environment










Gainsight

Application  - SFDC  :  NO IMPACT









Data Ingestion

Queue - MDA :  NO IMPACT









Data Processor

Queue - MDA :  NO IMPACT









Rules Engine

Queue  - MDA :  Delay of  about

1 Hour expected.









 









 









FOR

MORE INFORMATION










Please

subscribe to this article for updates. If you have questions, please open a

ticket with us by sending a note to support@gainsight.com.



1 reply

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This deployment completed successfully.  



It was performed before schedule as our team found a window with least jobs.  This restricted Rules delays to under 30 minutes.

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