Gainsight Emergency Hotfix - MDA (Backend Services) : Thursday 1st Dec 2016

  • 30 November 2016
  • 1 reply
  • 25 views

Hotfix Release Window :

UTC - Between 3:30
AM to 6:30 AM Thursday 1st Dec 2016



CST - Between 9:30 PM Wed 30th Nov to 00:30 AM  Thursday 1st Dec 2016



IST -  Between 9:00 AM to 12:00 PM Thursday 1st Dec 2016



 



Activity
 An emergency Hotfix will be
released for issue identified in backend affecting Rules migration.  Rules Queues will be held briefly during this
release window which might cause minor delays.



 



Queues Hold Time :  1 Hour



 



Impact
Details : PRODUCTION Environment




Gainsight
Application  - SFDC  :  NO IMPACT



Data Ingestion
Queue - MDA :  NO IMPACT



Data Processor
Queue - MDA :  NO IMPACT



Rules Engine
Queue  - MDA :  Delay of  about
1 Hour expected.



 



 



FOR
MORE INFORMATION




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subscribe to this article for updates. If you have questions, please open a
ticket with us by sending a note to support@gainsight.com.


1 reply

This deployment completed successfully.  



It was performed before schedule as our team found a window with least jobs.  This restricted Rules delays to under 30 minutes.

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