Curious about Gainsight's Product Roadmap Focus this Year?


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Want to know if your favorite product request is planned? Check out these Gainsight product-team led sessions from last week’s Pulse Everywhere event to learn more about what our product managers are focused on!

  • Gainsight Platform Innovation (30 mins.) - Hear about all the powerful integrations Gainsight has planned for this year, plus real-time data processing capabilities, Relationship templates to simplify configuration, Scorecard setup improvements (coming in June!), ability to manage users based on teams or roles, and an enhanced Customer360 built on the new Horizon Experience. If you have questions or feedback, post it here -- our product managers want to hear from you!
  • Show Me the Money with Customer Cloud! (20 mins.) - Learn about planned enhancements to renewal forecasting and data science, how you’ll soon be able to take action right from the analysis, and RO will help ensure you work with the right people to secure renewals, plus discover expansion opportunities, and pull in your product catalog! Also, get a preview of Cockpit usability improvements, Success Plan collaboration w/ your customers, and exciting changes in Timeline such as better search and filters, a simplified feed, and single step journeys in Journey Orchestrator! If you have questions or feedback, post it here -- our product managers want to hear from you!
  • Thank you, NXT: An Admin’s Perspective on Upgrading to Gainsight’s New Platform (34 mins.) - Hear from Citrix about their successful upgrade to NXT from the Salesforce edition, including why they chose to upgrade, benefits of NXT for their programs, and advice on how to make an upgrade successful. If you have questions or feedback, post it here -- our product managers want to hear from you!

 

Note: If you haven’t registered for the Pulse Everywhere event, you’ll need to do so (it’s FREE!) to listen to the above session recordings. To access other Pulse sessions, navigate to the bullseye icon (Tracks) and browse the session list. 


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The Horizon Experience was also a hot topic at Pulse that generated a lot of interest and questions! Horizon Experience is Gainsight’s simple, intuitive, beautiful product experience - intended to reduce time to value and admin effort, and streamline end-user experience. 

Check out this FAQ for more information about where and when you can see the Horizon Experience. And watch the fun sizzle reel below for a sample of the product experience you can expect!

 

 

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@All, I want everyone to know about this, so bumping this to the top.

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