Accessing existing tickets on

  • 29 April 2019
  • 1 reply

Userlevel 7
Badge +2
Having trouble trying to view tickets on I click on "Check your existing requests" and the page reloads itself. Never takes me to a login or to my existing tickets. Cleared browser cache, closed out Chrome and tried again. Same.

I opened a support ticket (via chat) on it, but no resolution yet. Figured I'd post here as well.

1 reply

Userlevel 4
We are actively working with our vendor to get this resolved. They are currently investigating this with their Tier 2 teams, and have this raised as a high priority, critical issue.

We will update this thread as soon as we have more information to share.