Hi Community! We want your feedback via a live advisory session with our Product Management team
What is the Virtual Customer Advisory Meeting (VCAM) about?
We are designing a Real-Time Bi-directional sync capability with Salesforce through Connectors for Company and Person objects. This would help reduce the latency between Gainsight NXT and Salesforce without overriding changes in any system.
During this VCAM, we would like to discuss on the following
- User scenarios or problems that should be solved with this functionality
- Preparation and Configuration of a Real-Time Job
- Intricacies of the Salesforce Account & Gainsight Company, Relationship constructs
- For one session (Slot 3), we will focus more on Salesforce Contact or Account Contact Relation sync to Gainsight Person, Company Person or Relationship Person
- Presentation of initial mocks for Job Preparation, Configuration, and Audit Logs
Who is the right person to Enroll?
Gainsight Admins who have experience with Account/Contact objects in Salesforce and have implemented some form of data read/write capabilities in Gainsight with Salesforce. Familiarity with Connectors would be good to have. Reference: https://support.gainsight.com/Gainsight_NXT/Connectors_(Horizon_Experience)
When is this happening?
We are planning sessions in 3rd & 4th week of March 2021
Slot 1: 19th March 2021 11:00A ET / 08:00A PT/ 09:30P IST
Slot 2: 22nd March 2021 10:30A ET / 07:30A PT/ 09:00P IST
Slot 3: 24th March 2021 11:00A ET / 08:00A PT/ 09:30P IST (Focus on Person)
What should you do?
Please register for the roundtable slots provided using this form. We will reply back with a calendar invitation. If you are unable to use Google forms due to company restrictions you can email firstname.lastname@example.org to sign up.