VCAM - Integration of External Systems with Timeline to bring activities or engagements from other systems to Timeline

  • 10 November 2021
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VCAM - Integration of External Systems with Timeline to bring activities or engagements from other systems to Timeline
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Hi Community! We need your feedback via a live advisory session with our Product Management team

 

What is the VCAM about?

  • Integration of External Systems with Timeline to bring Customer interactions or activities from other systems to Timeline

What is the Agenda of the VCAM? (This will be shared with Customers)

  • To discuss the kind of data Customers want to bring to the Timeline from External Systems.

  • To understand which External Systems they use to interact with their customers. 

  • To know what challenges they are facing in the current methods within Timeline to bring external data.

What is the outcome that you are looking for as part of this VCAM?

  • This will give us key insights on what external systems customers are using and if building integrations with such systems will bring value for them.

When is this happening?

  • 17th November and 24th November, 10 PM IST

Who is the right person to Enroll?

  • CSMs and CS Admins who use other systems to interact with customers and want to bring this data to Gainsight.

What should you do?

Please register for the roundtable to the slots provided using this form. We will reply back with a calendar invitation.  If you are unable to use Google forms due to company restrictions you can email caberchy@gainsight.com to sign up. 


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