September Webinar Lineup

  • 7 September 2016
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We've got a great schedule of Gainsight product and Customer Success webinar topics planned for September! Details below:

September 7 at 9:00-9:45 AM PT -- Building ROI of Customer Success Dashboards -- Register

Join our Gainsight Admin as he goes through the theory and configuration behind "ROI of Customer Success" dashboards in Gainsight.

September 14 at 9:00-9:45 AM PT -- Survey Reporting Using Data Spaces -- Register

Join our Surveys product manager for a deep dive on how Admins can utilize Data Spaces to more easily and effectively build reports on Survey and NPS data in Gainsight.

**September 15 at 8:30-10:00 AM PT -- Relationships Overview -- Register

In this webinar, we'll review when/if your org should use Relationships, how to configure Relationship Types and the Relationship360, as well as how Relationship Types work with CoPilot, Surveys, Playbooks, Success Plans, and more.

September 21 at 9:00-9:45 AM PT -- Customer Best Practices for leveraging CoPilot and Cockpit -- Register

One of our highly successful customers, Peak10, will share their learnings and best practices for launching and effectively using CoPilot and Cockpit across their Customer Success organization.

September 28 at 9:00-9:45 AM PT -- Top 10 Practices of our Most Successful Gainsight Customers -- Register

In this session, two of our CSMs will uncover the top 10 'practices' that produce the most successful Gainsight customers. We'll go over specific characteristics and action steps to drive your team to adopt these practices.

October 5 at 9:00-9:45 AM PT -- How Customer Success Can Help Build a Company Brand -- Register

At Gainsight, our Marketing Department is the primary steward of our brand, but our Customer Success Org has found many creative ways to contribute, define & grow that image as well by spreading one of our core values, 'Childlike Joy.' In this session, we'll dscuss some of the ways we've accomplished this.

**Also, we want to hear your specific questions, or topics that you hope we'll cover in the Relationships Overview session. Please add them to the comments here, or email Please Note: If you are interested in deploying Relationships for your company, you will need to work with Gainsight's Professional Services team to ensure a smooth and accurate implementation. Please reference your contract to determine if this Services Package has been included, or contact your Gainsight Sales Representative or CSM for more detail.

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We hope everyone enjoyed the webinar Marie Wilkerson and I conducted this morning on "Top 10 Practices of our Most Successful Gainsight Customers!"  If you have any questions or would like to continue the discussion on ways to make you wildly successful using Gainsight, please feel free to reach out to either of us or contact your Gainsight CSM.