This release includes:
- New SurveyMonkey Connector to integrate SurveyMonkey data into Gainsight.
- New Salesforce Connector that will replace Gainsight Connect for syncing data from Salesforce to Gainsight.
- New Upload CSV files to import Third Party NPS responses to Gainsight Survey 2.0, and analyze the NPS responses in the NPS Analytics tab.
- Success email notifications for Admins when using CTA/Task Mass Edit.
- Report filter component is enhanced with an “Includes” operator, which allows you to filter the report with multiple values on a single field, in the same filter.
- Report Sorting works on the entire dataset, not just on the data in the browser
- Folders are available in the Rules Engine to help organize your rules
- Edit, add, and delete the conditions of the Conditional Wait, even after the Program is published.
- View the Timeline activities of a Company’s Relationships on the C360 page.