Question

Production Environment - Planned Maintenance : Saturday, 30th July 2016

  • 28 July 2016
  • 1 reply
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Maintenance Window :Between 12:00 AM Saturday, July 30th   &  06:00 AM Saturday, July 30th CST

Queues Hold Time :  4 Hours



Activity :  Gainsight has planned a scheduled maintenance on Backend infra. During this maintenance Rules and Data Processor will be in hold state for about 4 Hours. Soon after the maintenance, all queues will resume as normal.



Impact Details : PRODUCTION Environment

Gainsight Application  - SFDC  :  NO IMPACT

Data Ingestion Queue - MDA :  NO IMPACT

Rules Engine Queue  - MDA :  Delay of about 4 Hours expected.

Data Processor Queue - MDA :  Delay of about 4 Hours expected.



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This maintenance  is completed successfully. All held queues are released and processing fine.

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