We are planning to integrate Productboard with Gainsight to
- Provide a single source of truth on all the feature requests that a customer has shared in the C360 section
- Submit feature requests on behalf of the customer directly for Gainsight
- Enrich a feature request by giving visibility to other CSMs (tag other customers, ability to upvote or share comments)
I would like to hear if this excites you? Do share some use cases on how this integration will be helpful for you.
Note: Please mention if your Product team is using Productboard or any other roadmapping tools like Aha! or ProductPlan.