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Gainsight Vault for best practices content: download best-in-class playbooks and survey templates
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Click-to-Call: click an account or contact’s phone number in Customer 360 to make a softphone call
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Email dashboard reports as PPT attachments to internal users on a schedule
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Success Plan templates: apply templates containing Objective CTAs and tasks to Success Plans
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Rules Engine Timeline view: visualize your sequence of scheduled rules and execution history
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Relationships: ability to create CTAs and Scorecards per Relationship type
For more information, please read the release notes.
