Question

Gainsight Scheduled MDA Release: Thursday, 15th September 2016

  • 13 September 2016
  • 3 replies
  • 33 views

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Maintenance

Window :   










CST - Between

01:00 AM and 06:00 AM, Thursday 15th September, 2016  









UTC - Between

06:00 AM and 11:00 AM, Thursday 15th September, 2016









 









Activity :  Gainsight has

planned a scheduled deployment on MDA (Backend Infrastructure) as Patch

Release. During this maintenance Rules and Data processor queues  will be in hold state for about 2 Hour. 









This deployment

includes few bug fixes:










    In Milestone's on charts from
    Report builder
    In Dashboard  & QBR



Soon after the deployment, all queues will resume as normal.



 









Queues Hold Time :  2 Hours









 







Impact

Details : PRODUCTION Environment










Gainsight

Application  - SFDC  :  NO IMPACT









Data Ingestion

Queue - MDA :  NO IMPACT









Data Processor

Queue - MDA :  Delay of 2 Hours expected.









Rules Engine

Queue  - MDA :  Delay of 2 Hour expected.

















FOR

MORE INFORMATION










Please

subscribe to this article for updates. If you have questions, please open a

ticket with us by sending a note to support@gainsight.com.



3 replies

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How will this release affect Outreaches scheduled for 5AM CST?
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The deployment completed successfully.  We didn't have to hold any of the queues in contrary to what was mentioned earlier in the communication.



There are NO Delays in any Queueu's expected due to this release.
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Hi Jeffery,



There will be no impact on Outreaches as we didn't have to hold Rules queue.

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