Gainsight Scheduled Hotfix Release: Thursday, 21st April 2016

  • 21 April 2016
  • 3 replies


Gainsight will be deploying a Hotfix on April 21, 2016 as

 Thursday, April 21, 2016  from 5:00 AM to 7:00 AM CST

During this schedule,  some of the backend components will
be in hold state. This will impact Rules, Data Processor and Aggregations. Once
the deployment window has closed, all queues will be resumed. Any components
that were scheduled to run during maintenance will run once the window has

3 replies

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Does this impact environments that have turned off auto-update?

Also - for what is this hotfix being deployed?  Can you provide details of what is being fixed?
Hi Jeff,

This Hotfix doesn't effect any front end components.

It is related to following minor bug fixes in the functionality of Gainsight backend infrastructure.

a) Relationship scorecard values are not updated as per rule even though the rule is successful.
b) Segment Data aggregation count mismatch.

Hope this helps.
Deployment of Hotfix has completed Successfully.