Gainsight Emergency Hotfix : Wednesday 16th Nov 2016

Hotfix Release Window :









UTC - Between 7:30

AM to 9:30 AM Wednesday 16th Nov 2016









CST - Between 1:30

AM  to 03:30 AM  Wednesday 16th Nov 2016









IST -  Between

1:00 PM to 3:00 PM  Wednesday 16th Nov

2016









 









Activity

:  An emergency Hotfix is being released for identified issue, where the first time Redshift users are

encountering error.  Rules and Data

Processor Queues will be held briefly during this release window which might

cause minor delays.









 









Queues Hold Time :  1 Hour









 









Impact

Details : PRODUCTION Environment









Gainsight

Application  - SFDC  :  NO IMPACT









Data Ingestion

Queue - MDA :  NO IMPACT









Data Processor

Queue - MDA :  Delay of  about 1

Hour expected.









Rules Engine

Queue  - MDA :  Delay of  about

1 Hour expected.









 









 









FOR

MORE INFORMATION









Please

subscribe to this article for updates. If you have questions, please open a

ticket with us by sending a note to support@gainsight.com.