Hello Gainsight community. For those of you who I haven’t met, I am Ciara Peter our head of Product Design. Something that’s top of mind for us right now is navigation. We’ve heard from many of you that our navigation can be difficult, but navigation can mean so many things. Here are a few areas that come to mind. Please let us know in the comments which of these are high priorities for you? Also please let me know if we missed something in this thread entirely. Please be candid! Thank you.
- Relevance of landing page and visible navigation options
- Interaction of the left navigation menu
- Ordering and hierarchy of the left navigation menu
- Ability to find a specific customer
- Jargon / feature names