Who else things email notifications for failures should always come with more detailed reasons

  • 24 November 2021
  • 0 replies

Userlevel 4

Over and over again we get new functionality in Gainsight but less and less troubleshooting logs. Example is the newest Connectors 2.0. I have been testing this and already frustrated because the failure emails say check the log but the logs have no detail either.

Error message also look different from others and should be all consist in layout and content. 

Rules too should be able to send notifications for empty results or partial failures with better detail. Sometimes admins won’t care about 1 record failure vs the majority partial failures.

While end users can enjoy great end product functions, admins get less and less these days.

end rant


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