In the Object Glossary for AO Participants there is Context ID with the definition '
|A unique ID that can be configured to tie a participant's response back to a specific activity/service offered. For example, the Context ID could be a support ticket number or a webinar code.|
Is there a more thorough example or use case for this? I searched support documentation and most of the results for Context ID are for the Object Glossary.
Best answer by john_apple
If you choose to use a Transactional survey (CSAT) in the JO Program, there is a standard field for Context ID. It is different from a custom field because it is required in the mapping for CSAT surveys.