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Question

Unable to C360 edit summary

  • 13 January 2021
  • 2 replies
  • 17 views

My permissions are set to Gainsight Admin but when I attempt to Edit Summary in C360, the box is grayed out and I receive error message: Insufficient Privileges. 

 


2 replies

Userlevel 7
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@kmcdonagh sorry for the inconvenience, were you previously able to edit it? We need to check out the permissions sets for this, I am redirecting this to our support team. They will get back to you on this. Thanks.

Yes, until about two weeks ago, I was able to edit this field. Thanks for your help @sai_ram !

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