Question

Timeline entries made via Mobile App are not getting attached to Account


Userlevel 7
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We've observed that timeline entries made via the new Mobile App are not getting associated to an account in Gainsight.

Timeline entry made via Mobile App:



Viewing Timeilne entry in web app:




2 replies

Hi Jeff,

thank you for letting us know,

we have acknowledged the issue and we will be giving the fix for this issue in next coming update of the app.

thank you !

Userlevel 7
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@darkknight this issue is addressed and pushed to release.

Thanks for brining this up!

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