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Text Analytics

  • 8 May 2023
  • 2 replies
  • 45 views

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Is this an add-on feature?


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Userlevel 6
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Hi @MelissaC 

If you mean in the Survey modules, I don’t think so, however text analytics will only “work” when there are more than 20 responses with comments and it runs on a schedule.

How Text Analytics Works - Gainsight Inc.

Hope this helps!

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Thank you so much for clearing this up!! @alizee 

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