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Specific Queries in Slack are not possible as listed in documentation


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Following the End User guid for using Sally for Slack - https://support.gainsight.com/Sally_AI_Bot/User_Guides/Using_Gainsight_Sally_in_Slack_(For_End-user) - it states that the following are possible queries to Sally:



CTAs Due Today



CTAs Overdue



Tasks Due Today and Tasks Overdue



All of these specific queries will return the same results as "My CTAs" with additional filtering for Due Today, Overdue, etc.



Could documentation be updated to reflect the expected behavior?


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Best answer by shantan_reddy 17 May 2019, 09:34

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Userlevel 7
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Hi John,



The documentation should be accurate, but I'm also seeing some inconsistencies when I test sally. Tagging @shantan_reddy to get his input on this.


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Hi John,



We noticed this issue recently, and are currently working on allowing users to query for each of the following directly:



CTAs Due Today



CTAs Overdue



Tasks Due Today and Tasks Overdue



It will be available in the next release.



Regards,



Shantan


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