CS Knowledge Drop - Value from the Vault

  • 13 June 2016
  • 2 replies

Userlevel 4
At this point, hopefully you've had a chance to check out Gainsight Vault, our best-practice library of ready-to-use Gainsight assets. While the feature started with just Playbooks and Surveys, it has now grown to include Email Templates and Rules.

What have you found most valuable or tracked the most use from in Vault? What would you like to see added to Vault in the future?

[i]We'll be continuing the conversation below! Additionally, tune in to our weekly CSM led webinar on Wednesday June 15th @ 9am PST where we will be discussing this topic! Click here to register

2 replies

Userlevel 2
I'm super excited that CTAs are now included. Also, considering how long it can take to put together an entire survey, I am a big fan of surveys as well. It's a huge time saver. 

I would really like to see reports / dashboards in future Vault releases! 
Userlevel 5
If you missed the webinar, you can view the recording here: https://vimeo.com/170828569