I have worked at all management levels of the hotel industry including Front Office, Revenue, General, and Operations. Prior to working at ReviewPro, I was Product Manager at Travelclick, and responsible for organizing distribution software and channel management. Thanks to this range of experience in hospitality, I have exceptional insights into the needs and challenges faced by the industry. Since joining ReviewPro in 2012 I have held the position of Director of Engagement, VP of Global Customer Success and am now COO.