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neil_james_reviewpro

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About

Member since

Sep 18, 2017

First Name

Neil

Last Name

James

Primary Role

CS Leader / Exec

Company

Review Pro

Location

Other

About Me

I have worked at all management levels of the hotel industry including Front Office, Revenue, General, and Operations. Prior to working at ReviewPro, I was Product Manager at Travelclick, and responsible for organizing distribution software and channel management. Thanks to this range of experience in hospitality, I have exceptional insights into the needs and challenges faced by the industry. Since joining ReviewPro in 2012 I have held the position of Director of Engagement, VP of Global Customer Success and am now COO.

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https://www.linkedin.com/in/neilanthonyjames/

Which Gainsight product(s) do you use?

CS (customer success app)
PX (product experience app)

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