With over 15 years’ experience coordinating teams across Sales, Post-Sales and Product/Delivery to ensure successful customer interactions, Emily views enterprise business through a unique and collaborative lens. Her expertise applying Customer Success Strategy to effectively establish, analyze and scale great customer-centric teams means her impact is not only to corporate revenue and retention, but to the health and productivity of the teams she empowers. Emily loves to travel, wrestle (or snuggle) with her dogs, Mia and Enzo, and spend time adventuring with her husband. A healthy love for coffee, flowers and sunshine keeps her going every day.