Webinar Recording: Do More With Less: Successful Tactics for Digital-First Engagements and Pooled CSMs

  • 12 October 2020
  • 2 replies
  • 833 views

Userlevel 5
Badge +1

Missed our webinar last week on “Do More With Less: Successful Tactics for Digital-First Engagements and Pooled CSMs”? You’re in luck, you can find the full recording here:

 

 

This is part 1 of a 2 part webinar series. In this webinar you’ll learn:
- Types of content and uses for Journey Orchestrator to drive product adoption
- Health scores, dashboards, and business processes that allow a small team of CSMs to monitor and proactively engage many customers
- The impact that these programs have had at Okta and Glint


2 replies

Great session. A quick request - Can you folks enable the playback speed options for your vimeo videos? I like to watch at 1.5 to 2.0x speed to save time.

Here is a Vimeo FAQ on turning it on across the account - https://vimeo.zendesk.com/hc/en-us/articles/115012275447-Playback-Speed-Controls

Userlevel 5
Badge +1

@jeffmancini Thank you for the feedback! I just updated the settings to enable speed controls and we will make sure to do this going forward.

Reply