This thread is for our upcoming Thursday Admin Office Hours session on Thursday, October 15, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET.
Please submit your questions below as replies to this post in advance if you can, and we'll address them during the session (or if there’s a quick answer available, we’ll post as replies to the questions).
There is no need to register for these sessions - you can join at any time. Once the session is underway, I will go in order of questions posted below first, then field questions from anybody else who has joined as well. Look forward to talking with you!
Conference Details (Zoom):
Thursday, October 15, 2020 at 11am PT / 12pm MT / 1pm CT / 2pm ET
Join Zoom Meeting:
Meeting ID: 253 252 739
Dial by your location
+1 312 626 6799 US (Chicago)
+1 646 876 9923 US (New York)
+1 301 715 8592 US (Germantown)
+1 346 248 7799 US (Houston)
+1 669 900 6833 US (San Jose)
+1 253 215 8782 US (Tacoma)
888 475 4499 US Toll-free
877 853 5257 US Toll-free
Find your local number: https://gainsight.zoom.us/u/aQSPx2jXO
Is it possible to build a report off the “Account Scorecard History” table to show scorecard trending on weekly granularity that references the Red/Yellow/Green labels as opposed to the raw scores?
I just had a question about JO > Conditional Wait functions. I just want to go over my logic to make sure the reminder emails are sent and how stringent is the URL function.
Hello - I have a few questions as I’m working on moving our NPS survey from another tool to Gainsight.