US Admin Office Hours 6/6/19

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Hi everyone, this thread is for our Thursday Admin Office Hours session, which will be held Thursday, June 6, 2019. (We will not have our Tuesday office hours this week.) Submit your questions to this thread and we'll address them during our session at 11am PT / 12pm MT / 1pm CT / 2pm ET.

There is no need to register for the sessions. If you have a question, please post below or join the meeting. I will go in order of posts below or joining the session. Thanks!

Conference Details

You can also dial in using your phone.

United States: +1 (872) 240-3412

Access Code: 493-151-677

2 replies

I need a little help in understanding how the Health Score works. Why is Sentiment used for some accounts & not for others?



I need to hide some accounts in Gainsight.

Two use cases:

1. They are already added to Gainsight, but need to remove them (or hiding them is fine too)

2. Hide them from search and reports, but have them still gathering data